Data Analytics from Digital Displays & Self-Serve Kiosks: What You Can Learn

1. What types of data can digital displays and kiosks collect?

Eflyn’s platforms collect a wide range of real-time and historical data, including:

• Touch interactions & UI behavior
• Session duration & engagement time
• Popular content and top-performing screens
• Heatmaps showing where users tap the most
• Conversion metrics for promotions, menus, or lead-gen forms
• Queue times, order speed, and transaction analytics (for kiosks)
• Playback performance and uptime monitoring
• Environmental and hardware health metrics

Eflyn’s cloud dashboards unify all this data into easy-to-read reports with automated insights.

2. How can this data help improve customer engagement?

Data reveals what content customers interact with most, enabling you to:

• Replace low-performing content
• Optimize promotional placement
• Personalize future campaigns
• Refine UI/UX for faster decision-making

With Eflyn’s real-time updates, you can instantly deploy better content across all screens or devices.

3. Does analytics help with sales and conversions?

Absolutely. Eflyn’s kiosk metrics such as product views, add-to-cart behavior, and order completion rates provide clear insight into what drives purchases.

Businesses use this data to:

• Increase upsell placements
• Identify friction points
• Improve product layout
• Offer targeted promotions
• Reduce abandoned orders

The result: a measurable lift in revenue.

4. What operational insights can businesses get?

Analytics also help improve internal performance. Eflyn’s systems track:

• System uptime and hardware health
• Peak service times
• Average ordering or browsing time
• Staff efficiency when paired with POS analytics

These insights allow managers to optimize staffing, streamline workflows, and reduce downtime.

5. How does Eflyn’s real-time impact dashboard stand out?

Eflyn delivers:

• Modular, upgradable hardware that captures more data over time
• A unified cloud platform for signage + kiosk analytics
• Instant alerts and live performance metrics
• Cross-location comparisons for multi-site clients
• AI-driven suggestions for improving content or workflows

This creates a future-proof analytics ecosystem that evolves with your business.

6. Can analytics support lead generation?

Yes. Eflyn kiosks and interactive displays are widely used for:

• Lead capture forms
• Interactive experiences
• Contests and gamified content
• Surveys and customer feedback

Analytics track lead volume, conversion quality, and participation rates to help businesses refine their campaigns.

7. Is the data secure and compliant?

Eflyn follows industry-leading privacy, security, and encryption standards, including secure cloud protocols, anonymized data options, and compliance with regional regulations.

8. How can analytics inform long-term strategy?

Data-driven decisions become easier when your digital signage system consistently shows:

• What customers respond to
• When peak demand happens
• Which promotions work
• Where bottlenecks occur
• How user behavior evolves

Over time, Eflyn’s analytics help organizations reduce costs, increase revenue, and enhance overall customer experience.

Predictive Insights & AI ecommendations

Eflyn’s analytics don’t just show what happened they help predict what will happen.

Through AI-powered trend analysis, businesses can:

• Anticipate high-demand periods
• Automatically adjust promotions
• Identify patterns across multiple locations
• Receive smart recommendations for better content or UI flow

This turns digital displays and kiosks into intelligent, autonomous performance tools.

Ready to turn your digital displays and self-serve kiosks into powerful data engines?

Fill out the “Meet with an Eflyn specialist below” to discover how real-time analytics can reshape your customer experience and business performance.